Premier Training are recruiting for an experienced, dynamic, professional Credit Controller and Accounts Assistant.
You will be required to operate and manage the credit control department and support the Accounts/Admin team by performing daily business accounting activities and clerical tasks.
This position interacts with various levels of personnel. That interaction requires a good level of communication skills, judgement, tact and diplomacy with customers in trouble-shooting problems to recover outstanding debts.
Applicants must be able to show integrity in the workplace and respect the confidential capacity of their job role. They must be able to deal with private information and data in a sensitive manner ensuring complete privacy for our business, customers and staff.
This role is based at our North Lincolnshire offices, and working hours are negotiable.
Do you meet the requirements of the job description below? If so, please email a cover letter and your CV to accounts@premiertraining.co.uk to formally apply.
Key Responsibilities
A team player able to establish good relationships with our customers.
Handle and resolve complaints quickly and efficiently following company policy and guidelines.
Contribute to the development and implementation of the credit control policy.
Actively pursue outstanding monies due by chasing outstanding invoices / debts via telephone, letter and email, clearly documenting all customer related information on internal systems.
Negotiate repayment plans in line with company policy and with all legal regulations and requirements.
Deal with any queries in a professional and efficient manner, whilst providing outstanding customer service to customers.
Process daily debt collections ensuring payments are accurately posted and allocated correctly on our customer database and Sage Software.
Enforce consistent credit control procedures ensuring accurate legal documentation is retained.
Prepare files and enforce legal action for unpaid debts – advising the Accounts Manager and other senior staff.
Process monthly reconciliation of aged debtors against accounting software system to ensure customer accounts are up-to-date and accurate.
Ensure consistent compliance with all relevant legislation including GDPR and all company policies and procedures whilst maintaining confidentiality.
Prioritise and organise own workload to ensure deadlines are met.
Daily business accounting activities / admin duties – as required by senior staff.
Attributes
Experienced Credit Controller – obtained through work experience.
Experience in processing, managing and dealing with small county court claims.
Excellent numerical, literacy, verbal and computer skills with strong attention to detail.
Experience in processing day-to-day accounting/admin duties within the purchase and sales department.
Working knowledge of Sage software.
Self-driven ability to manage own position with minimum direct supervision.
Accounting knowledge (obtained through experience/accounting qualifications)
Enjoys working in a fast paced, innovative environment where the focus is on continuous improvement and the challenge to make it better.
Be prepared to assist and perform tasks other than described in this job description.
A positive, ‘can do’ attitude.
Good negotiation skills.